Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
- United Kingdom : 2 - 4 business days
- North America : 6 - 12 business days
- Europe : 3 - 11 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns, exchanges, and cancellations
Just contact me within: 3 days of delivery
Ship items back to me within: 14 days of delivery
Request a cancellation within: 12 hours of purchase
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Digital downloads
- Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Frequently Asked Questions
Custom and personalised orders
Custom Orders We CAN Fulfill
We can provide the following customizations:
1) We can change the quote and name of some designs.
To request this option, please contact us and we will provide a preview of the new design version free of charge.
2) We may be able to create a design from scratch for you.
Just message us and we will provide a quotation.
3) We are able to change the size of any of our Prints, Please contact us using Etsy messages with the details and we will send a quotation.
How long will it take for my order to be shipped?
Once shipped, when should I expect to receive my order?
We ship all orders within 3 to 11 business days of purchase depending in the final destination.
If your order doesn't ship by the due date for some reason, feel free to contact us to inquire.
Please note that due to Covid-19, we are suffering some Shipping delays. Please allow some extra time for the items to arrive.
Mistaken delivery addresses
If an item is returned due to any address errors on the customer's side, customers will be required to pay to reship the product to the correct address